Terms & Conditions

Acceptance of These Terms

By accessing, browsing or using the KK Studio website, creating an account, submitting information or placing an order, you agree to be bound by these Terms & Conditions together with any policies referenced on the website.

If you do not agree with these terms, you should not use the website or purchase through KK Studio.

Account Registration & Use

Certain features may require you to create or use a customer account. You are responsible for ensuring the information provided is accurate, current and complete.

• Keep your account credentials confidential.
• Do not share passwords or verification details with unauthorised persons.
• Notify KK Studio if you believe your account has been accessed without permission.
• Do not use another person's account without permission.

KK Studio may restrict or suspend access where we reasonably believe an account is being misused, compromised or used in violation of these terms.

Orders & Product Availability

Placing an order through the website is a request to purchase the selected products. An order is subject to product availability, payment confirmation and acceptance by KK Studio.

Pricing, Payments & Promotions

Prices displayed on the website are shown in the applicable currency and may include or exclude charges as indicated at checkout. Final payable amounts are displayed before order confirmation.

• Prices may change without prior notice before an order is placed.
• Promotional offers may be subject to separate conditions and validity periods.
• Coupon codes or discounts may not be combined unless expressly permitted.
• Orders may be declined if payment cannot be verified or completed.

If an obvious pricing or technical error occurs, KK Studio may contact you, correct the error or cancel the affected order where reasonably necessary.

Shipping & Delivery

Shipping and delivery are governed by the shipping terms displayed on our website, including destination serviceability, delivery timelines, courier availability and any applicable charges.

Delivery estimates are not guaranteed delivery dates and may be affected by courier delays, public holidays, weather, local restrictions or other circumstances outside our direct control.

Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to the applicable KK Studio return or exchange policy displayed on the website.

Eligibility may depend on the product type, condition, timing of the request, hygiene considerations, customisation status and any other conditions stated in the applicable policy.

Products returned in a condition that does not meet the stated return requirements may be refused where permitted.

Customer Responsibilities

When using KK Studio services, you agree to provide accurate information and to use the website lawfully and responsibly.

• Provide accurate name, email, phone and delivery details.
• Review product details and sizing information before ordering.
• Use payment methods you are authorised to use.
• Do not attempt to interfere with website security or functionality.
• Do not use the website for unlawful, fraudulent or abusive activity.

Intellectual Property

Unless otherwise stated, website content including text, branding, graphics, product photography, design elements, logos, layout and other materials are owned by, licensed to or used with permission by KK Studio.

Such content may not be copied, reproduced, distributed, modified, commercially exploited or used in a misleading manner without appropriate permission.

Website Availability & Technical Issues

We aim to keep the website available and functioning properly, but uninterrupted access cannot be guaranteed. Maintenance, technical failures, third-party services, internet issues or security events may occasionally affect availability.

KK Studio may update, modify, suspend or discontinue parts of the website where reasonably necessary.

Third-Party Services & Links

Our website may use or link to third-party services such as payment processors, courier providers, social platforms or external websites.

Third-party services operate under their own terms, policies and practices. KK Studio is not responsible for independent third-party websites or services except to the extent required by applicable law.

Limitation of Responsibility

To the extent permitted by applicable law, KK Studio is not responsible for indirect, incidental or consequential loss arising from circumstances outside our reasonable control, misuse of the website or unauthorised use of customer accounts.

Nothing in these terms is intended to exclude or limit any consumer right or liability that cannot lawfully be excluded.

Privacy

Personal information provided to KK Studio is handled in accordance with our Privacy Policy and applicable requirements. Please review the Privacy Policy for more information on how data may be collected, used and protected.

Changes to These Terms

KK Studio may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices or legal requirements.

The latest version made available on the website will apply from the date it is published or otherwise stated.

Questions About These Terms?

If you have questions about these Terms & Conditions, orders or customer-service policies, please contact the KK Studio support team.